Return Policy

Cancellation Policy

Customers are allowed to make changes to orders within 12 hours of placing their purchases. We do not accept changes outside this 12-hour window because orders are automatically sent to our fulfillment and logistics team for processing the next morning. Buyers are not permitted to cancel their purchases after their orders have been shipped. If you made a mistake with your order details or shipping address, please contact us, and we will gladly assist you if the order has not yet been shipped.

Replacement Policy

If you receive an item that is damaged, faulty, or incorrect, we will happily replace it at no additional cost to you. Please contact us within 7 days of receiving your order. If you receive an item in the wrong color or size, please email us a picture of the item showing the size tag and its original packaging within 48 hours of receipt to have the correct item shipped out.

We can offer free replacements at no additional cost only under the following criteria: items are faulty, damaged, broken, or soiled upon arrival, or we sent the wrong item in terms of size, style, or color. After 7 days of receiving the items, buyers can no longer request replacements for any reason.

Refund Policy

Our refund policy lasts 30 days. If you wish to request a refund, you must wait until you receive your product before returning the package in its new, unopened, original condition. Customers are responsible for shipping the items back to our warehouse. Please send us the tracking number so we can help track your return package. Once we receive and inspect the product, we will grant you a full refund, minus shipping costs.

Please note that our team will inspect and verify photos before issuing a replacement or refund. We reserve the right to refuse any replacement or refund if it does not meet the above criteria. If you have not received a refund yet, please contact us. Please allow up to 5 to 10 business days for the refund to appear on your credit card statement.